Customer Testimonials

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Google May 22, 2024

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Google May 21, 2024

Elijah Young was super. He was extremely personable answered all my question and/or got answers quickly. I would highly recommend this sales person to anyone.

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Google May 20, 2024

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Google May 20, 2024

We just bought Nissan Altima there , and the sales person went extra mike to help us with a financing a car . Special thanks to the sales manager . He is the best . Gave us good deal , good interest as well . Highly recommend Nissan of Rivergate

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Google May 19, 2024

Battery died over the weekend. Dropped the car off on Saturday. Service had my car ready before noon on Monday.

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Google May 16, 2024

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Google May 14, 2024

Lance and Mikey really went out of their way to get us taken care of professionally and quickly. Nissan of Rivergate was a bit out of the way for me but well worth the trip. Great deal and super sales team.

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Google May 14, 2024

Dusti was very helpful and courteous with getting me in to see what was wrong with my car.

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Google May 13, 2024

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Google May 12, 2024

Elijah Young rocks! He was so patient to find just the right car for me. I’m so appreciative of his knowledge of the product and his willingness to color outside the lines to find what I wanted.

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Google May 12, 2024

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Google May 12, 2024

Our Service Advisor Mr Cando is outstanding and very knowledgeable.

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Google May 8, 2024

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Google May 7, 2024

Nick is the best!

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Google May 6, 2024

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Google May 5, 2024

I took my car in for recall maintenance. Techs found an issue with my rear brakes that cost me a good bit. I wasn’t expecting this but it was necessary to keep my vehicle in good condition.

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Google May 5, 2024

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Google May 3, 2024

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Google May 3, 2024

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Google Apr 29, 2024

I had a issue with my air. The rep Rich was the best and kept me informed. He told me what day it would be ready and it was ready on time

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Google Apr 28, 2024

Everything was good my air is working really good. They gave me a loaner car while my car was the shop. I was glad about that and it didn't take them long to fix my car

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Google Apr 27, 2024

Friendly, knowledgeable & helpful with the sale and finance. Everything was explained to me in a curious patient way. I like the car more as I drive it.

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Google Apr 25, 2024

Service was great. Got us in an out on time and very friendly in the service shop

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Google Apr 23, 2024

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Google Apr 23, 2024

Roy is the best technician around

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Google Apr 23, 2024

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Google Apr 23, 2024

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Google Apr 22, 2024

Abram was great and very helpful! He was very patient and answered all of my questions. Highly recommend him!!

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Google Apr 20, 2024

Nick is the best service provider!!

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Google Apr 20, 2024

I’ve bought my new truck here. The service has been great.

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Google Apr 19, 2024

I have had the BEST experience working with Sarah and Carl in the body shop! This was the best work I have ever seen on the body of my car! They also hav the best customer service I have ever had with a dealership! Thank you so much to them!!!

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Google Apr 19, 2024

Salesperson was very attentive, patient, and friendly. Really sold me on Hays Nissan

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Google Apr 18, 2024

Niki, the sells person was great.

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Google Apr 17, 2024

It was completely satisfactory.

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Google Apr 17, 2024

Prompt and convenient service.

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Google Apr 16, 2024

Great customer service, technicians were friendly and knowledgeable. Overall, pleasantly pleased with service.

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Google Apr 15, 2024

Nick C was great! He was extremely professional and very polite. Got my car in and out. Showed me everything my car needed and when it needed to be done with prices and everything. Not pushy which I really like just informative. Thanks Nick

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Google Apr 15, 2024

My wife and I bought a new Pathfinder from Nikki & Justin. They took care of our needs like we were close friends. Nikki goes above and beyond for customer service! If you are going to buy a vehicle, make sure to call Nikki!!

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Google Apr 15, 2024

Excellent

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Google Apr 14, 2024

The staff at Rivergate were outstanding from the moment we walked in the door. Nikki was a joy to work with and the experience of purchasing a car was fun! Thanks for the great service and friendliness!

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Google Apr 11, 2024

Recently came to town for work from South Carolina and my car started having problems while I was here. I called and spoke to Nick Crutchfield early in the morning. He told me to run the diagnostic test could take up to 48 hours. Fortunately, they got my car in for the check in about 3 hours and found several issues that needed to be addressed. He understood that I was only here for a few days and made sure I had my car as quickly as possible. He kept in touch and had very clear communication. We also had purchased this ...

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Google Apr 10, 2024

I’m very satisfied

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Google Apr 9, 2024

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Google Apr 9, 2024

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Google Apr 9, 2024

My salesperson was Nikki Wallace. She was very knowledgeable about all the electronics in the car, was very friendly, took all the time I needed to understand everything and was professional as well.

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Google Apr 8, 2024

The Sales & Finance Team were absolutely amazing to work with especially in an unplanned and unexpected car purchase. Patient, Willing to go the extra mile, Courteous, Professional & Thorough! NO "used car salesman" energy going on here! Super Grateful you were able to get my Husband back on the road!

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Google Apr 8, 2024

Good service and knowledge and during our purchase even though I was stubborn on the price I would pay! I was determined that was what I would give them for my 2024 Rogue and was not going to negotiate and they finally accepted my offer!

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Google Apr 6, 2024

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Google Apr 4, 2024

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Google Apr 3, 2024

The Nissan team is very organized and friendly.

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Google Apr 3, 2024

Billie was fantastic! He was very knowledgeable and knew all about the vehicle I was purchasing. I had a great experience at Nissan Rivergate and definitely recommend people to buy a vehicle from there.

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Google Apr 3, 2024

From start to finish the process was a blessing! Mike,James, and the whole staff who was apart of my deal were amazing. They explained everything well and made me feel comfortable through it all. I will definitely recommend people to Nissan Rivergate! They have a great team! Thank you so much for making my purchase easy and smooth! I love my car 🙂

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Google Apr 2, 2024

Excellent service!!!!

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Google Apr 1, 2024

We had an incredible experience with buying a new Pathfinder. The staff was great and Dewan was an incredible help through the whole process. Highly recommend!

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Google Apr 1, 2024

The customer service was really good and I love that they gave me a list of the things I need to get serviced. The only thing is they didn't reset the service notification so it keeps popping up that my service exceeds mileage. (Don't know exact number) but other than this, they are knowledgeable and attentive to my cars needs.

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Google Mar 27, 2024

The staff at Hays Nissan of Rivergate were incredibly knowledgeable about every car on their lot and were so helpful with the car buying process. I would gladly recommend both newer and seasoned car buyers to visit their lot for their next purchase.

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Google Mar 27, 2024

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Google Mar 26, 2024

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Google Mar 26, 2024

I brought my car in for an oil change and to get new spark plugs and Nick and the team took great care of me and my car just like always!

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Google Mar 25, 2024

Had a bad experience with sales manager at another dealership. The sales manager at Rivergate (Rodney Jinnette) and sales person (Billie Rodatz) were up front on what they could and couldn’t do as far as pricing and finance and a pleasure to work with. Billie was VERY knowledgeable about the vehicle as well.

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Google Mar 24, 2024

Honest people. I will never go anywhere else to purchase a vehicle.

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Google Mar 24, 2024

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Google Mar 23, 2024

Went to this location yesterday and bought a car and elijah young and dewan swett was the best guys to help me navigate my first time buying a new car very informative and explained everything as we went and done really great with helping highly recommend going and seeing these guys they are honest salesmen

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Google Mar 21, 2024

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Google Mar 20, 2024

Billie and team were amazing-super thankful!

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Google Mar 19, 2024

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Google Mar 17, 2024

I had called in and asked if there were any Rogue Platinum with AWD, and Ms. Nikki took her time to go and personally look for me. She located two on the lot and was able to get me in my new 2024. She took her time to help me in every way to make sure I could get what I was looking for.

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Google Mar 16, 2024

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Google Mar 14, 2024

My first time having my 2014 Pathfinder serviced at Rivergate Nissan, and I was totally impressed with everyone I met. Will definitely be back!.

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Google Mar 13, 2024

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Google Mar 10, 2024

Nathan from service department was very helpful.

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Google Mar 9, 2024

I've always taken my 2 cars here for service, they are 2nd to none. When I wanted to get a bigger truck I searched here 1st. Billie made the process so excellent and we all walked away happy. IWill always go here, if I own a Nissan or not.

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Google Mar 8, 2024

We had several repair issues we needed to have done and Dusti was quick to give us the information needed for those repairs and get them done in a timely manner while communicating with me throughout the repair process.

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Google Mar 6, 2024

It was very informative.Did I retain all the information no. But my sales person Billie has reached out to me with helpful information.And that is helpful an needed.

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Google Mar 1, 2024

My experience at this dealership was fantastic. The customer service was superb and the extra effort they were willing to go to in order to bring the price of a suitable car into my range, rather than attempting to push me into the car's range was amazing! Overall, it's a great place with awesome people.

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Google Feb 29, 2024

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Google Feb 27, 2024

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Google Feb 27, 2024

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Google Feb 26, 2024

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Google Feb 23, 2024

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Google Feb 21, 2024

I actually had it in for one problem, which turned out not to be a problem at all, but they did find a problem with my brakes. I very much appreciated this, as I was traveling the next day. Rich kept me informed on the progress and exactly what was wrong all during the day.

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Google Feb 19, 2024

Dade was a fantastic help and the overall experience was easy

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Google Feb 16, 2024

Service department is awesome.

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Google Feb 15, 2024

Dewan is an awesome salesman. Made this car purchase very enjoyable.

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Google Feb 14, 2024

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Google Feb 12, 2024

Short wait time with appointment.

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Google Feb 12, 2024

Blake was very professional and informative on what was need and how long it take and the cost. He was also very pleasant to talk with.

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Google Feb 9, 2024

Austin checked me in quickly and I was very impressed how fast my Rogue was completed. Thank you Nissan and Austin for having such a fantastic service department!

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Google Feb 9, 2024

Had my oil changed. Very Reasonable Price. I will come back for the next oil change.

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Google Feb 8, 2024

Pleasant to say the least. Nikki was helpful out the gate and made me feel at home. She wasn't too aggressive with me and just answered my questions. The financing and approval went smooth and the team helped me finalize my purchase. And Nikki went into details on all the features to make sure I knew how each would function. I was also gifted a flawless set of Nissan of Rivergate key chains and pen. Buying my first new car was a great experience and I'm now a proud Sentra owner.

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Google Feb 8, 2024

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Google Feb 7, 2024

Billy was excellent. He showed me everything about the car I purchased. He was very friendly, very informative, over all great customer service. I couldn’t make my mind up on what kind of car I wanted and talking with him only a few minutes help me choose the car I bought. And so far I’m very happy with my decision. The finance guy I can’t remember his name was also great. Everyone that I meet at that facility was very friendly and helpful.

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Google Feb 5, 2024

Nick Crutchfield is the reason that I continue to use Rivergate Nissan for all of my repair and Maintenance needs for my Pathfinder. I have followed Nick to wherever he has worked. Nick's customer skills are superior to any of the types of work that I have ever experienced. Nick delivers on his commitments. Greg Taylor

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Google Feb 2, 2024

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Google Feb 1, 2024

The work was accomplished on a timely manner. However it took the part 2 weeks longer to come in than was originally promised.

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Google Feb 1, 2024

Good service, is what I expected. Have been going to them over 4 years.

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Google Jan 29, 2024

A wonderful, welcoming experience. I was greeted by Greg, who was personable and listened to my concerns. My service rep was Rich, who was respectful and attentive. Together, they made me feel reassured my concerns were being addressed appropriately. Thank you Greg and Rich.

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Google Jan 26, 2024

Our sales person was laid back and easy to talk with. It didn’t feel like the stereotypical dealership experience. They had what we were looking for and answered all of our questions.

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Google Jan 16, 2024

Hank was awesome. There was another guy helping him but I didn’t catch his name. They were both great!

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DealerRater Nov 22, 2023

Had an easy experience with the sales staff and would return for future purchases. Service dept. people are always friendly and helpful.

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